Not able to install the map on VIA 135
Tommo33
Posts: 2 [Apprentice Seeker]
Hi all. On a tomtom via 135 I tried to do an update but it said I needed more room for the map.
I had to delete the map and now my pc will not recognise my tomtom.
Tomtom help then tried to sell me firewall software at £500 for 3 years cover.
Whats going on?
I had to delete the map and now my pc will not recognise my tomtom.
Tomtom help then tried to sell me firewall software at £500 for 3 years cover.
Whats going on?
0
Best Answer
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Lochfrass
Posts: 13,695 
SuperusersOk Thanks
As I mentioned before, the server has been down since Friday.
A banner was also placed on the support page.
http://nl.support.tomtom.com/app/home/locale/nl_NL
Try the update again on tuesday or wednesday.5
Answers
Superusers
Currently there are problems with the servers.
Here is a page with the correct support numbers
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1
You can also scroll down on this forum page and then click Support "comtact us"
Can you provide the address of the website here so that the moderators can forward the fake site to the real TomTom?
020 3950 8393
is the number. When you call they do not say they are tom tom
Superusers
As I mentioned before, the server has been down since Friday.
A banner was also placed on the support page.
http://nl.support.tomtom.com/app/home/locale/nl_NL
Try the update again on tuesday or wednesday.
Superuser
Definitely a scam site.
Doug