Keep loosing Bluetooth between phone and Device — TomTom Community

Keep loosing Bluetooth between phone and Device

Stocks123Stocks123 Posts: 3 [Apprentice Seeker]
Whilst using device keep loosing the traffic item
My drive says device not in range
The two items are only 1foot away from each other
Only way out is to add another phone after deleting mine then reinstalling it
Keeps on happening help

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Answers

  • VikramKVikramK Posts: 11,881 Moderator
    Hi @Stocks123

    Welcome to the community!

    Which phone model do you have and what is the firmware version installed on it?

    Regards
    Vikram
  • Stocks123Stocks123 Posts: 3 [Apprentice Seeker]
    iPhone 5 10:4:5
  • Stocks123Stocks123 Posts: 3 [Apprentice Seeker]
    Tried your suggestion and is working at the moment will keep you posted
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