Why won't my SD card update for my Carminat TomTom LIVE?

HaleyJay
HaleyJay Registered Users Posts: 1
New Traveler
in Built in car navigation
I recently bought a 2011 Renault Clio with built-in navigation. I ejected the SD card properly from the car to update the maps and all was going well and the programme on my computer informed me that the SD card had been successfully updated. It then told me to disconnect the SD card from my laptop and plug it back into my car, wait for the built-in navigation to boot up and then switch it off again, disconnect the SD card from my car and reconnect it to the computer. I followed all of these steps but the programme just keeps trying to install the same update to the SD card over and over again. Also, when I do plug my SD card into my car now, all I get is "no maps found". Please help!
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Answers

  • DougLap
    DougLap Posts: 9,854
    Superuser
    Hi @HaleyJay

    Hopefully @VikramK can help sort you out tomorrow.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,796
    Moderator
    Hi @HaleyJay

    Welcome to the community!

    A map has been activated for your device. It should be offered for download in TomTom HOME.

    Regards
    Vikram

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