Keeps crashing...

JohnBurke
JohnBurke Registered Users Posts: 2
Novice Seeker
Just updated to version 7.163.0 and it just keeps crashing on start up. Starts to boot up and then turns off as soon as it gets to home screen.

Answers

  • lampard
    lampard Administrators Posts: 5,952
    Moderator
    edited March 2020
    Hi @JohnBurke

    Welcome to the Community! Can you please mention the Phone model and Android version installed on it? Is it one the models mentioned in the spoiler here?

    Regards, lampard
  • JohnBurke
    JohnBurke Registered Users Posts: 2
    Novice Seeker
    Android version is 8.1.0 on a almost new Sony L3. Thank you.
  • lampard
    lampard Administrators Posts: 5,952
    Moderator
    Thank you @JohnBurke !

    I'll send this to my team. Meanwhile, there'll be a new update coming soon with some more crash fixes. I would advise you to update the app once it is available and let us know the feedback.

    Regards, lampard