Can't connect my Go 5200 to WiFi — TomTom Community

GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53

Can't connect my Go 5200 to WiFi

wizbang68wizbang68 Posts: 1 [New Seeker]
edited March 2020 in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
I've had my GO 5200 for about a year now, but I've never been able to connect it to my WiFi. It finds the available networks, but when I try and connect it, it says "connecting", then "obtaining IP address", then "saved". and keeps cycling through these options. It does this even when I have it right next to the router (and my wifi connection on other devices is fine elsewhere in the house). What am I doing wrong?

Answers

  • dhndhn Posts: 33,326
    Superusers
    Maybe this helps:



    Also, support to call:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • pelham89pelham89 Posts: 23 [Outstanding Wayfarer]
    6200. Same problem!!!!
    Anyone Else ?
  • bigbig Posts: 1,628
    Superuser
    Many people are having trouble with home routers supplied by BT. If you can find a different WiFi source someplace it likely will work.

    But the other thing to do if you have a PC or Mac computer is to install MyDriveConnect on the computer. Connect the 5200/6200 to the computer with a USB cable and make sure MyDriveConnect is running. When you do that the TomTom will use the internet connection from your PC and talk via USB. You still do everything on the TomTom's screen but you don't need WiFi that way.
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