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I have a Go5100, which came with a lifetime, global, unlimited map and traffic subscription. It is not connecting to the traffic services in Canada. Is there a way to activate it?
Thanks in advance.
I see in your profile that you give your country as Canada. If by chance you have moved to Canada then try contacting customer support there and see if they will change the devices regional setting to Canada. I do not know if the 2g inbuilt sim will work in Canada, some countries have closed 2h systems down, .but if it does then this may give you traffic.
rncbraun
Posts: 1 [New Seeker]
TomTom Moderator
Answers
Welcome to the community!
The device comes with regional traffic services so it won't connect to when you travel out of Europe.
Regards
Vikram
I see in your profile that you give your country as Canada. If by chance you have moved to Canada then try contacting customer support there and see if they will change the devices regional setting to Canada. I do not know if the 2g inbuilt sim will work in Canada, some countries have closed 2h systems down, .but if it does then this may give you traffic.
Doug