Traffic on GO 5100 in Canada

rncbraun
rncbraun Registered Users Posts: 1
New Seeker
edited March 2020 in Devices using MyDrive Connect
I have a Go5100, which came with a lifetime, global, unlimited map and traffic subscription. It is not connecting to the traffic services in Canada. Is there a way to activate it?
Thanks in advance.
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  • DougLap
    DougLap Posts: 9,851
    Superuser
    edited March 2020
    Hi @rncbraun

    I see in your profile that you give your country as Canada. If by chance you have moved to Canada then try contacting customer support there and see if they will change the devices regional setting to Canada. I do not know if the 2g inbuilt sim will work in Canada, some countries have closed 2h systems down, .but if it does then this may give you traffic.

    Doug

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