No traffic data
Appp version 19.201.0010.411 (0) (27/9/19)
I can't get traffic data. I have good gps preception and the deivce is connected to power. It's quite annoying as this is the single feature i wanted the device for. I hope you can help?
In the 'About' page of settings it tells me that traffic is activiated, but if i look at the relevant device page on the Mydrive app on my phone it tells me that the traffic expiry date is unavailable.
I have reset the device twice and updated the map. UK & Ireland v1045.10014 (01/2020). I have 11GB+ internal memory free.
I also have two older tomtom devices and a subscription for TomTom Go on my phone. I don't know if this has casued a conflict on the authorisation of traffic services, although it says activated on the device.
I could get traffic on the older device last time i checked (after i activated the new GO Premium X) and i can still get it on the GO app on my phone.