my tomtom go 60

Steve159
Steve159 Registered Users Posts: 2
New Seeker
in Devices using MyDrive Connect
the tomtom was updating then lost all maps and now will not recognize the 16gb sd card the maps was on ,
also got 32gb sd card and this is not recognizing aswell , what can i do to fix this ?

Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @Steve159

    Click on Discussions Home at top of this page then scroll down to Videos. Find the No Maps Found Video (no18 I think) then follow that. You may well need a small map which you can load on the internal memory so maybe @VikramK will add one to your account tomorrow.

    Once you have loaded a map then do a Full Format, not a Quick Format, of the memory card to Fat32 on you PC and insert in the GO60 and format it for maps in the device. Once you have done this then you can load the Europe map and any others you may have.

    Doug
  • Steve159
    Steve159 Registered Users Posts: 2
    New Seeker
    thanks will try that
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @Steve159

    Welcome to the community!

    Your device comes with World map updates so installing a small map like Venezuela on the internal memory will help in avoiding a no maps found situation.

    Regards
    Vikram

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