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Hi @johnlodge47
Welcome to the site...
You haven't stated your 'Location' in your Profile ???
Use the appropriate link bellow and the first 2 characters of your serial number to check the Eol (End of Life) status of your device....
_______________________________
Re... Eol End of life Devices
Devices with lifetime maps are not affected
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond
johnlodge47
Posts: 1 [Apprentice Seeker]
Answers
Superusers
@johnlodge47
Welcome to the site...
You haven't stated your 'Location' in your Profile ???
Use the appropriate link bellow and the first 2 characters of your serial number to check the Eol (End of Life) status of your device....
_______________________________
Re... Eol End of life Devices
Devices with lifetime maps are not affected
Check you serial number....
See... Find the model of your navigation device and what software it uses
UK...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia...
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU
Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://discussions.tomtom.com/en/discussion/1032484/end-of-life-device-with-lifetime-maps/p1
________________________________
If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support....
Here...https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond
ATB YFM