NAV4 Devices... MyDrive Connect NOT offering the latest Map update.... — TomTom Community

NAV4 Devices... MyDrive Connect NOT offering the latest Map update....

Hi
Updating my NAV4 devices GO 5000 and Rider 400... I noticed I was not being offered the the latest Full Europe Map....
On both devices I have the Full Europe Map installed on a 16GB SanDisk Memory Card and the (UK&ROI Map acting as a keeper) installed on the on-board Memory....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
Both devices have a 16GB SanDisk Class 10 SDHC Memory Card installed....

Recently because of POI address errors on the Full Europe Map of my NAV5 devices, I switched the Active Map on all of my devices from the Full Europe Map to the UK&ROI Map....
When I connected the NAV4 devices to MyDrive Connect the UK&ROI Map (Active Map) updated to the v1045 Map without a fault.

When I tried to install the Full Europe map MDConnect reported
'Your device is up to date'....
Despite the Full v1040 Europe being installed on the 16GB SDHC Memory Card....

It appears that MyDrive Connect only monitors the Active Map

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But if you select the 'MY CONTENT' menu... Screen top left in MDConnect
The v1045 Full Europe Map is available to install....
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Click the ' v ' Icon to select the install location....
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OR

Scroll to the bottom of the MDConnect screen to 'MY SERVICES'...
Hover over and Click the ' v ' on the Map Icon....
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Click on Manage your Map....
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Select the install location....
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Note... If you haven't yet installed a 16GB or 32GB Class 10 SDHC Memory Card
Or there is still insufficient memory space available
You will be offered the new range of Maps Cuts (MapZones)....
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ATB YFM
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