My watch don't turn on but...

ezekiel100
Registered Users Posts: 4 
Apprentice Traveler

Apprentice Traveler
But its charges on my laptop, and in the car, cell phone...etc..
the problem is when i disconnect the watch from the usb, it turns dead and the buttons dont work
What it could be? i have to make a reset to turn on? or whats happening. ?
i have spark watch
the problem is when i disconnect the watch from the usb, it turns dead and the buttons dont work
What it could be? i have to make a reset to turn on? or whats happening. ?
i have spark watch
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The battery is probably dead, it is only showing as charging because of the steady flow of power from being plugged ibn, it is not storing anything. Try a factory reset and if that does not work, request a firmware rollback at the link below, otherwise throw it out and buy a new (non-TT) watch.
https://discussions.tomtom.com/en/discussion/1117812/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest1
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