My watch don't turn on but...

ezekiel100

But its charges on my laptop, and in the car, cell phone...etc..
the problem is when i disconnect the watch from the usb, it turns dead and the buttons dont work
What it could be? i have to make a reset to turn on? or whats happening. ?

i have spark watch

tfarabaugh

The battery is probably dead, it is only showing as charging because of the steady flow of power from being plugged ibn, it is not storing anything. Try a factory reset and if that does not work, request a firmware rollback at the link below, otherwise throw it out and buy a new (non-TT) watch.

https://discussions.tomtom.com/en/discussion/1117812/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest