Impossible to update my device (carminat tomtom live - Renault)
Nothing happen when I try to update my device. (carminat tomtom live)
"loading in progress ..." for hours ... (check picture below)
I tried with 2 PC's and a mac with 4 differents network connections (wired)
Any suggestions ?

Answers
Welcome to the community!
This is a known problem with TomTom HOME when updating built-in devices, mostly affecting Carminat.
The team is collecting some logs to identify the root cause. Could you please report this to our customer service.
I have edited the image you attached to remove your email address. Avoid sharing personal or private information on a public forum.
Thank you
Vikram