No trafic
Tomasko
Posts: 4 [Apprentice Traveler]
Tomtom go Premium, I have constantly problem with NO Traffic, It basicly works only when I am at work on wifi. On the road NO Traffic. Tried to reset. It just returned from service where they say no problem found.
I am going to throw it to the trash. 300€.
I am going to throw it to the trash. 300€.
Tagged:
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Comments
Welcome to the community!
Are you using the device in Belgium?
We currently have a problem with over-the-air services in Belgium and we are in talks with our service provider to get this sorted.
Sorry for the inconvenience caused.
-Vikram
Superuser
Maybe you could try pairing your Premiums Wifi to your Phones Hotpot if it has one and see if it will see Traffic data that way.
Doug
Yes I am in Belgium.
You say curently, but I have a feeling the services are unreliable for few months. I am very disappointed with the device.
also when I connect to internet or a mobile hotspot, it says for now:
Your subscription expires on 18/03/2020.
It's a mess.
Superuser
Contact Customer Support to sort your account out. Do not answer questions but wait for an agent to answer.
België
027007270
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:30
Doug
Hello, so I contacted Customer support (40minutes of music listening), they said they renewed the services. I had to do All the restarts and resets again.
Now I have services activated, but Traffic Service still Unavailable!