Urban Rider deceased? — TomTom Community

Urban Rider deceased?

NafetserNafetser Posts: 1 [New Seeker]
Hello people,
My Urban Rider does not start up anymore. I've replaced the battery and i've tried te reboot the device but nothing seems to solve the problem. Any ideas on how to fix this problem?
Thanks in advance!

Comments

  • VikramKVikramK Posts: 10,230 Moderator
    edited February 27
    Hi @Nafetser

    Welcome to the community!

    Could be the power supply fault or failure from the battery that could have caused it.

    Have you tried charging the device for 2 hours and then tried a soft reset?

    (Soft reset-Press and hold the ON/OFF button till you hear the drum sounds)

    Regards
    Vikram
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