Bandit BattStick problem

TheFlyingMunkey

My Bandit stopped recording this morning in the middle of a recording session.

When I insert the BattStick into a PC I can successfully read the microSD card. If I leave the BattStick in the PC one LED will flash. Upon removal, and pressing the red star button, 4 LEDs flash, seemingly indicating a fully-charged device.

However, when I insert the BattStick into the camera the device fails to switch on at all.

When the BattStick is inserted into my PC with Bandit Studio installed the device seems to function as normal - Bandit Studio starts as normal and reads the BattStick, gives me the device number, etc. But it refuses to function properly when I insert it into the camera.

This device was purchased in June 2018 via Amazon. I have emailed support, reference number 20025-000255.

lampard

Hi @TheFlyingMunkey

Welcome to the Community! I see that you're already in touch with our support and they asked for the additional information to book a repair.

Regards, lampard

Thomson

I have just experienced exactly the same problem. To clarify: @TheFlyingMunkey I think all LEDs flashing (5 times to be precise) don't indicate full charge, rather an error. Full charge is indicated by all LEDs turning on one by one and all stay on for 2-3 seconds. Anyway, I didn't find a troubleshooting guide in user's manual so took matters into my hands.
I disassembled the batt-stick and unplugged the battery. It seemed to be fine based on ~4V voltage. So I thought it was something wrong with electronics and left all parts separately for some time (an hour or so) assuming I will not be able to fix it (I suspected battery itself and planned to replace it as it's impossible to get new batt-stick). When I connected the battery again it magically solved the problem. Looks like electronics got 'confused' and didn't let battery charge or send power to the output.