Bandit BattStick problem

TheFlyingMunkey
TheFlyingMunkey Registered Users Posts: 1
New Seeker
edited January 25 in TomTom Sports
My Bandit stopped recording this morning in the middle of a recording session.

When I insert the BattStick into a PC I can successfully read the microSD card. If I leave the BattStick in the PC one LED will flash. Upon removal, and pressing the red star button, 4 LEDs flash, seemingly indicating a fully-charged device.

However, when I insert the BattStick into the camera the device fails to switch on at all.

When the BattStick is inserted into my PC with Bandit Studio installed the device seems to function as normal - Bandit Studio starts as normal and reads the BattStick, gives me the device number, etc. But it refuses to function properly when I insert it into the camera.

This device was purchased in June 2018 via Amazon. I have emailed support, reference number 20025-000255.
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Answers

  • lampard
    lampard Administrators Posts: 6,062
    Moderator
    Hi @TheFlyingMunkey

    Welcome to the Community! I see that you're already in touch with our support and they asked for the additional information to book a repair.

    Regards, lampard