Tomtom Rider 410 - Waiting For Device

AndrewFo
AndrewFo Registered Users Posts: 6
Master Traveler
in RIDER
Hello all, I have previously updated my tomtom rider 410 with no issues at all. However, today the software just "hangs" and states "waiting for device". The device is showing as connected. I have done a factory reset, re-insalled my drive connect software, deleted cache, deleted HOME3, tried a different pc but nothing seems to work. Any idea how I can resolve this issue. Thanks

Answers

  • DougLap
    DougLap Posts: 10,057
    Superuser
    Hi @AndrewFo

    Not sure if it is a definite issue but others have been reporting connection issues which suggests there may be a TT server problem at the moment.

    Doug
  • AndrewFo
    AndrewFo Registered Users Posts: 6
    Master Traveler
    Thanks Doug. Will try again in a few days.
  • DougLap
    DougLap Posts: 10,057
    Superuser
    Hi @AndrewFo

    Seems to be back working okay this morning when I try it.

    Doug
  • AndrewFo
    AndrewFo Registered Users Posts: 6
    Master Traveler
    Not sure wheather to start a new thread, the update now loops indefinately. It reaches 100%, then states "finishing up" then re-starts updating. Left for two hours doing this. Had to pull data cable in end and stop the programme. I thought I may had bricked my satnav but luckily it seems okay. Is there still an issue? This issue is a real nusiance.

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