No map updates offered in TomTom HOME

BoBørgesen
BoBørgesen Registered Users Posts: 6
Apprentice Seeker
edited February 2020 in Built in car navigation
I cant see the latest map update in my TomTom Home ?

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Answers

  • VikramK
    VikramK Administrators Posts: 13,719
    Moderator
    Hi @BoBørgesen

    Welcome to the community!

    Which is the current map version installed on your device?

    Regards
    Vikram
  • BoBørgesen
    BoBørgesen Registered Users Posts: 6
    Apprentice Seeker
    My lcurrent map versio is 2040.
  • BoBørgesen
    BoBørgesen Registered Users Posts: 6
    Apprentice Seeker
    My current map version is 2040
  • BoBørgesen
    BoBørgesen Registered Users Posts: 6
    Apprentice Seeker
    I get a note in my TomTom Home that i not have the lates map version.
  • BoBørgesen
    BoBørgesen Registered Users Posts: 6
    Apprentice Seeker
    You are right, my map version is 1040, but still my TomTom Home said that i not have the latest map version. BR Bo
  • BoBørgesen
    BoBørgesen Registered Users Posts: 6
    Apprentice Seeker
    TY for helping me . Best regards Bo
  • CarFMor
    CarFMor Registered Users Posts: 8
    Apprentice Traveler
    Hi Bo/Vikram,

    Even within Tomtom there seems to be problems describing map versions. On 25th February I received information from TomTom Customer Care (I copy and paste from the e-mail):

    "Please be informed that the latest map for UConnect 5 " Radio device is > Europe v1040".

    Later the same day I attempted to update my device and saw v1040 (or v10.40) was not offered.

    The next e-mail from Customer Care (26 February) stated:

    "I would like to inform you that, yesterday we released our new map v1045, hence it is offered to you for download".

    Now downloading the latest map to USB and hope it will be possible to install it in my built-in unit (failed to install v10.40 two weeks ago).

    Current map version in my recently purchased second-hand Fiat is v.916.5212 (from September 2013!!)