No map updates offered in TomTom HOME
BoBørgesen
Posts: 6 [Apprentice Seeker]
I cant see the latest map update in my TomTom Home ?
0
Best Answer
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VikramK
Posts: 10,933 
Moderator
Hi BoBørgesen
2040 is not a map version. I asked because you already have an active subscription on your account.
Could you follow the steps below, please?
1. Tap on the main screen to bring up the main menu
2. Tap on settings
3. Tap on Status and information
4. Tap on version information
5. The next screen should look as below-
I have highlighted the map version.
The latest version released last November 2019 is v10.40. The next map is due to release this week.
Map releases
Regards
Vikram6
Answers
Welcome to the community!
Which is the current map version installed on your device?
Regards
Vikram
2040 is not a map version. I asked because you already have an active subscription on your account.
Could you follow the steps below, please?
1. Tap on the main screen to bring up the main menu
2. Tap on settings
3. Tap on Status and information
4. Tap on version information
5. The next screen should look as below-
I have highlighted the map version.
The latest version released last November 2019 is v10.40. The next map is due to release this week.
Map releases
Regards
Vikram
Even within Tomtom there seems to be problems describing map versions. On 25th February I received information from TomTom Customer Care (I copy and paste from the e-mail):
"Please be informed that the latest map for UConnect 5 " Radio device is > Europe v1040".
Later the same day I attempted to update my device and saw v1040 (or v10.40) was not offered.
The next e-mail from Customer Care (26 February) stated:
"I would like to inform you that, yesterday we released our new map v1045, hence it is offered to you for download".
Now downloading the latest map to USB and hope it will be possible to install it in my built-in unit (failed to install v10.40 two weeks ago).
Current map version in my recently purchased second-hand Fiat is v.916.5212 (from September 2013!!)