SAYS OOPS EVERY TIME I TRY TO IMPORT CONTACTS TO MAKE A CALL — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

SAYS OOPS EVERY TIME I TRY TO IMPORT CONTACTS TO MAKE A CALL

Kristen123Kristen123 Posts: 2 [Novice Seeker]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
GETTING REALLY QUITE MAD MY TOM TOM USED TO MAKE CALLS NOW IT WONT IMPORT CONTACTS AT ALL BEEN TRYING FOR MONTHS NOW

Answers

  • LucifyLucify Posts: 124 [Exalted Navigator]
    Reset the device to the factory settings and try pairing it again.
  • Kristen123Kristen123 Posts: 2 [Novice Seeker]
    Didn't work i'm afraid did it three times no joy
  • VikramKVikramK Posts: 10,866 Moderator
    Hi @Kristen123

    Could you report this to the customer service, please?

    Also please add the phone model specifications and the installed software version.

    Thanks
    Vikram
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