Tom tom start 52 won't update speed cameras?

AdamR1977
AdamR1977 Registered Users Posts: 7
Apprentice Seeker
in TomTom Services
Hi bought a Tom Tom Sat nav about 4 months ago, the speed cameras expired and so two weeks ago i paid for a yearly subscription which shows on my account, yet my sat nav still displays as 'EXPIRED' and it will not update and now when i drive the speed cameras aren't showing on my journey or so it would seem, i cannot update the community map either, any ideas? i have done a factory reset 3 times and also reinstalled software for windows 10 i,e Tom Tom My drive and deleted folders in the past as suggested, but sinse then reinstalled software back to it's original state and it just won't update?

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  • Lochfrass
    Lochfrass Posts: 17,757
    Superuser
    Have you contacted the Support that they can check you account?

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • AdamR1977
    AdamR1977 Registered Users Posts: 7
    Apprentice Seeker
    Lochfrass wrote: »
    Have you contacted the Support that they can check you account?

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    I have tried today but their lines are closed and was hoping someone here cpould fix the problem. I say this because i've noticed they have helped others previously.

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