Re life time maps for Tom Tom start 25 with serial number commencing BL

Delboy28
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
I recently purchased a second hand Tom Tom start 25 which has western Europe map v 950.6490 with a release date of 4/2015. I believed this tom tom model had lifetime map updates but when I connect the Sat Nav to Tom Tom's my drive connect, I am advised that my map subscription has expired - Is there any way I can claim the free updates that I believe this sat nav should be entitled to receive?
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