Sports Connect on PC

ilkappe
ilkappe Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
Good morning everyone, I have changed PC. I reinstalled tomtom connect. I have lost the old credentials and made a new account. I don't see my watch even though it's connected. I have no idea what to do. Can anyone help me? Thank you

Mod edit: Machine translated from Italian

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,945
     Superuser
    If you made a new account then you need to link your watch tot hat account. Do a factory reset and when asked to register use the email of the new account.
  • Maria187
    Maria187 Registered Users Posts: 1
    New Seeker
    I want to see where I walk. I see my steps but no route????