Why bother with TomTom surveys?
Infuriating experience this morning. TomTom sent me a new product owner survey to complete. Unfortunately they couldn't be bothered to update the device list on page 1 so I aborted. I tried to tell them but the original email doesn't accept replies. You don't find this out until you have replied, then you get a "We will not respond to emails..." reply. Curiously this message includes an Incident Number - presumably not a meaningful one if there is to be no reply. But there is a link to a support page - sadly the link doesn't work. I then try to navigate my way through the support pages but completely fail to find a link to a human being. Hopefully someone at Tom Tom reads these posts and will take action because I've lost the will to continue trying to be helpful and constructive customer.