Can't login into MyDrive

Megalos
Posts: 6,089 
Superuser

Superuser
Sometimes I have issues with logging in into MyDrive. See also the video below. How can I solve this? When I click 'Log In', nothing happens.
https://drive.google.com/open?id=1t_IsYUb0U_4fgKW36YiHBgStV-aSbHmK
https://drive.google.com/open?id=1t_IsYUb0U_4fgKW36YiHBgStV-aSbHmK
0
Answers
-
Hi @Megalos
Does it also happen when you click on a different section of the route which is not a road work and try adding that point to my places?
Have you tried using a different browser e.g. Firefox just to check if this is reproducible?
Regards,
Vikram0 -
I occasionally get the same brief white box / nothing happens (I am also using Google Chrome) - I just clear all Tomtom Cookies which then allows me to log in correctly.0
-
Hi Vikram, now it's working. Next time it happens I'll try other browsers as well. Looks like it's not really reproducible, sometimes there are some log in issues, sometimes not. All the different TomTom websites make it a bit complex I think for the SSO system.0
-
Does it also happen when you click on a different section of the route which is not a road work and try adding that point to my places?
0