Hi, my TomTom Start50 seems to have lost its voice! I tried using it today - nothing.

Ingrid1947
Ingrid1947 Registered Users Posts: 4
Apprentice Seeker
in Devices using MyDrive Connect
I haven't used my TomTom Start50 since last October but when I connected it to my car USB point it happily accepted the location I typed in but - apart from dinging when approaching a speed camera - it didn't give any verbal instructions. Please help. I'm 72 so not very tech savvy but don't seem able to see anywhere in 'Settings' referring to audio.

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  • DougLap
    DougLap Posts: 9,834
    Superuser
    Hi @Ingrid1947

    have a look at this post by @YamFazMan

    https://discussions.tomtom.com/en/discussion/comment/1693360/#Comment_1693360

    Doug
  • Ingrid1947
    Ingrid1947 Registered Users Posts: 4
    Apprentice Seeker
    Thanks Doug, I had already checked that the 'sound' was activated, the slider control was at 100% and that all the checks given to @YamFazMan were in order. My device just tells me in 'Voices' that no voice is installed, I thought it came with one (my previous tomtom did) and it told me to log on to my a/c. I did this and bought a free voice but haven't seen or heard anything.
  • Ingrid1947
    Ingrid1947 Registered Users Posts: 4
    Apprentice Seeker
    Hi again Doug, nope I don't. All I get is 'No voice installed. Please go to Tomtom.com/myaccount and install a voice. I did this and put the voice, as instructed in my basket - it was free - checked out and, nothing. I'm losing the will to live!
  • DougLap
    DougLap Posts: 9,834
    Superuser
    Hi @Ingrid1947

    Please wait until tomorrow and see what @VikramK can do to sort out the voices for you.

    Doug
  • Ingrid1947
    Ingrid1947 Registered Users Posts: 4
    Apprentice Seeker
    Thanks Vikram, I will certainly carry out your instructions when I am better.
  • YamFazMan
    YamFazMan Posts: 20,805
    Superuser
    Hi
    @Ingrid1947

    Also Check....

    n7zjxq59nyo1.jpg
    ATB YFM

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