Hi, my TomTom Start50 seems to have lost its voice! I tried using it today - nothing.

Ingrid1947

I haven't used my TomTom Start50 since last October but when I connected it to my car USB point it happily accepted the location I typed in but - apart from dinging when approaching a speed camera - it didn't give any verbal instructions. Please help. I'm 72 so not very tech savvy but don't seem able to see anywhere in 'Settings' referring to audio.

DougLap

Hi @Ingrid1947

If you go into settings and select voices/ Choose a voice do you not get a list of voices to choose from.

Doug

VikramK

Hi @Ingrid1947

Welcome to the community!

I have activated a computer voice- 'Serena' for your device. It should be offered for download in MyDrive Connect.

Once installed please select the voice and test it on a planned route.

Thanks
Vikram

DougLap

Hi @Ingrid1947

have a look at this post by @YamFazMan

https://discussions.tomtom.com/en/discussion/comment/1693360/#Comment_1693360

Doug

Ingrid1947

Thanks Doug, I had already checked that the 'sound' was activated, the slider control was at 100% and that all the checks given to @YamFazMan were in order. My device just tells me in 'Voices' that no voice is installed, I thought it came with one (my previous tomtom did) and it told me to log on to my a/c. I did this and bought a free voice but haven't seen or heard anything.

DougLap

Hi @Ingrid1947

If you go into settings and select voices/ Choose a voice do you not get a list of voices to choose from.

Doug

Ingrid1947

Hi again Doug, nope I don't. All I get is 'No voice installed. Please go to Tomtom.com/myaccount and install a voice. I did this and put the voice, as instructed in my basket - it was free - checked out and, nothing. I'm losing the will to live!

DougLap

Hi @Ingrid1947

Please wait until tomorrow and see what @VikramK can do to sort out the voices for you.

Doug

VikramK

Hi @Ingrid1947

Welcome to the community!

I have activated a computer voice- 'Serena' for your device. It should be offered for download in MyDrive Connect.

Once installed please select the voice and test it on a planned route.

Thanks
Vikram

Ingrid1947

Thanks Vikram, I will certainly carry out your instructions when I am better.

YamFazMan

Hi
@Ingrid1947

Also Check....


ATB YFM