My navigation has no voice instructions for route guidance

IanLovesItaly
IanLovesItaly Registered Users Posts: 3
Apprentice Seeker
The volume slider outputs a varying volume tone when I move the slider, Voice Instructions On is selected. If I go to Settings>Voices>Choose a voice and swap between voices the 'you have reached your destination' message sounds. Also tried Settings>System>Reset device.
None of these actions resolved the issue.
Any other suggestions?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,716
    Moderator
    edited February 2020 Answer ✓
    Hi @IanLovesItaly

    Welcome to the community!

    Do you have a computer voice - Serena installed as well? In case it's not installed I have activated it on your account.

    Install it using MyDrive Connect and test it on a planned route.

    Regards
    Vikram

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    Hi
    @IanLovesItaly

    Check....

    242htr5teiut.jpg
    ATB YFM
  • IanLovesItaly
    IanLovesItaly Registered Users Posts: 3
    Apprentice Seeker
    Thanks for the suggestion - yes I checked those 3 settings and all as you say. See screenshot vjzxipec7lr4.jpg
  • VikramK
    VikramK Administrators Posts: 13,716
    Moderator
    edited February 2020 Answer ✓
    Hi @IanLovesItaly

    Welcome to the community!

    Do you have a computer voice - Serena installed as well? In case it's not installed I have activated it on your account.

    Install it using MyDrive Connect and test it on a planned route.

    Regards
    Vikram
  • IanLovesItaly
    IanLovesItaly Registered Users Posts: 3
    Apprentice Seeker
    Hi, thanks Vikram, no I don't have a computer voice installed. I'll give your suggestion a try and let you know the result.