My navigation has no voice instructions for route guidance

IanLovesItaly

The volume slider outputs a varying volume tone when I move the slider, Voice Instructions On is selected. If I go to Settings>Voices>Choose a voice and swap between voices the 'you have reached your destination' message sounds. Also tried Settings>System>Reset device.
None of these actions resolved the issue.
Any other suggestions?

VikramK

Hi @IanLovesItaly

Welcome to the community!

Do you have a computer voice - Serena installed as well? In case it's not installed I have activated it on your account.

Install it using MyDrive Connect and test it on a planned route.

Regards
Vikram

YamFazMan

Hi
@IanLovesItaly

Check....


ATB YFM

IanLovesItaly

Thanks for the suggestion - yes I checked those 3 settings and all as you say. See screenshot

VikramK

Hi @IanLovesItaly

Welcome to the community!

Do you have a computer voice - Serena installed as well? In case it's not installed I have activated it on your account.

Install it using MyDrive Connect and test it on a planned route.

Regards
Vikram

IanLovesItaly

Hi, thanks Vikram, no I don't have a computer voice installed. I'll give your suggestion a try and let you know the result.