hi i just bought a voice for my start 50

stu56

and it wont work because it says miles/feet i cant change it to meteres so will i have to buy it again why give the option of miles\feet or meteres if one wont work on device

DougLap

Hi @stu56

If you change the units in Language and Unit to Miles and Feet then presumably the voice will work then as that is what it is for. The voice must match the Measurement type.set.

Doug

stu56

hi i have miles/feet or miles/yards and automatic. tried all none work so it can’t be compatable with my device is all i can reckon my sat nav is up to date too

stu56

it says not compatable

VikramK

Hi @stu56

Welcome to the community!

I have swapped the voice with the yards version. It should be offered for download in MyDrive Connect.

Regards
Vikram

stu56

thx ive downloaded it and it’s working now

stu56

now it’s playing a totally diff voice when i choose the one i’ve bought aarrrrggg

stu56

any admin there can help me why is the voice i chose playing a totally diff voice i just purchased one set it as voice and plays diff one WHAT!!!

DougLap

Hi @stu56

Contact customer support. You have not indicated where you are in your profile.

Doug

stu56

i’m in the UK

DougLap

Hi @stu56

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Don't answer the questions but wait for an agent to answer.

Doug