hi i just bought a voice for my start 50

stu56
stu56 Registered Users Posts: 7
Apprentice Seeker
and it wont work because it says miles/feet i cant change it to meteres so will i have to buy it again why give the option of miles\feet or meteres if one wont work on device

Answers

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @stu56

    If you change the units in Language and Unit to Miles and Feet then presumably the voice will work then as that is what it is for. The voice must match the Measurement type.set.

    Doug
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    hi i have miles/feet or miles/yards and automatic. tried all none work so it can’t be compatable with my device is all i can reckon my sat nav is up to date too
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    it says not compatable m3n2o6gz9kn6.jpg
  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi @stu56

    Welcome to the community!

    I have swapped the voice with the yards version. It should be offered for download in MyDrive Connect.

    Regards
    Vikram
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    thx ive downloaded it and it’s working now
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    now it’s playing a totally diff voice when i choose the one i’ve bought aarrrrggg
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    any admin there can help me why is the voice i chose playing a totally diff voice i just purchased one set it as voice and plays diff one WHAT!!!
  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @stu56

    Contact customer support. You have not indicated where you are in your profile.

    Doug
  • stu56
    stu56 Registered Users Posts: 7
    Apprentice Seeker
    i’m in the UK
  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @stu56

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Don't answer the questions but wait for an agent to answer.

    Doug