MyDrive Connect - Outage

Mazda NB1 dead?

wrighties
wrighties Registered Users Posts: 4
Apprentice Seeker
in Built in car navigation
We had a problem with our inbuilt NB1 a couple of years ago which turned out to be the gps antenna. Now the system just won't activate. When we start the ignition the tomtom logo comes up on the screen, then it cuts to the audio display & pressing neither of the 2 Nav button activates the nav menu screen.
Any ideas?

Answers

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @wrighties

    Welcome to the community!

    I have activated a map for your device.. So it should be offered for download when connected to TomTom HOME.

    On this FAQ:https://uk.support.tomtom.com/app/answers/detail/a_id/18349

    Could you try the steps 1/2/3/4

    After step 4, instead of installing the map from the back up stored on the computer try to check for updates. A fresh map should be offered for download.

    Regards,
    Vikram.

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