GO 500 Speed Camera Alerts Disappeared !
NBJ
Posts: 2 [Apprentice Traveler]
I have Lifetime Speed Camera Alerts on my GO5OO but since a couple of updates they are gone ! I have done a soft and hard reset, reinstalled TOMTOM on my PC but still no luck. I have rung TOMTOM today and had an email answer but it seems they are just repeating my question as I cant see any action to take ?
Any guidance much appreciated, cheers
Any guidance much appreciated, cheers
0
Best Answer
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VikramK
Posts: 11,092 
Moderator
Hi @NBJ
Have you tried reinstalling speed cameras using MyDrive Connect?
1. Remove speed cameras- https://uk.support.tomtom.com/app/answers/detail/a_id/6830/
2. Soft reset the device:
3. Install the latest speed cameras-https://uk.support.tomtom.com/app/answers/detail/a_id/5536
I am also sending a heads up to the customer service about this. Someone will be getting in touch with you to offer further assistance (if needed).
Regards
Vikram.5
Answers
Have you tried reinstalling speed cameras using MyDrive Connect?
1. Remove speed cameras- https://uk.support.tomtom.com/app/answers/detail/a_id/6830/
2. Soft reset the device:
3. Install the latest speed cameras-https://uk.support.tomtom.com/app/answers/detail/a_id/5536
I am also sending a heads up to the customer service about this. Someone will be getting in touch with you to offer further assistance (if needed).
Regards
Vikram.
Thanks very much for your prompt reply, it all seems to be working again thanks to your advice, I appreciate your help.
All the best
NBJ