GO 500 Speed Camera Alerts Disappeared !
NBJ
Registered Users Posts: 2 
Apprentice Traveler
Apprentice Traveler
I have Lifetime Speed Camera Alerts on my GO5OO but since a couple of updates they are gone ! I have done a soft and hard reset, reinstalled TOMTOM on my PC but still no luck. I have rung TOMTOM today and had an email answer but it seems they are just repeating my question as I cant see any action to take ?
Any guidance much appreciated, cheers
Any guidance much appreciated, cheers
0
Best Answer
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Hi @NBJ
Have you tried reinstalling speed cameras using MyDrive Connect?
1. Remove speed cameras- https://uk.support.tomtom.com/app/answers/detail/a_id/6830/
2. Soft reset the device:
3. Install the latest speed cameras-https://uk.support.tomtom.com/app/answers/detail/a_id/5536
I am also sending a heads up to the customer service about this. Someone will be getting in touch with you to offer further assistance (if needed).
Regards
Vikram.5
ModeratorAnswers
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Hi @NBJ
Have you tried reinstalling speed cameras using MyDrive Connect?
1. Remove speed cameras- https://uk.support.tomtom.com/app/answers/detail/a_id/6830/
2. Soft reset the device:
3. Install the latest speed cameras-https://uk.support.tomtom.com/app/answers/detail/a_id/5536
I am also sending a heads up to the customer service about this. Someone will be getting in touch with you to offer further assistance (if needed).
Regards
Vikram.5 -
Hi Vikram
Thanks very much for your prompt reply, it all seems to be working again thanks to your advice, I appreciate your help.
All the best
NBJ2
