Go 620 Pro trucknav wont clear the red cross from the.. screen

Lee_Rankin1 Registered Users Posts: 1
Apprentice Seeker
I have updated to latest version of My Drive, have connected numerous times and the computer shows the device to have been 100% restored, but reverts back to the red cross.
Tried to recover the device from the white text screen, using the 3 clicks as directed in the FAQs, but don't see the spinning wheel, just reverts to the red cross screen, any advice which can help me resolve this or has it finally had it??


  • DougLap
    DougLap Posts: 9,844
    edited February 2020
    Hi @Lee_Rankin1

    Sorry if you have done this but the tricky bit is the 3 Taps. Keep trying with difference rates of click in case that is why it will not work. IE the rate of click to be Faster or Slower.