TomTom Go 620 won't "communicate" with my phone suddenly

CJDunn50
CJDunn50 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
After a year and a half of successful navigation and blue tooth connections, I continously get a "can't communicate with phone." message after running the normal "add phone" and scan the on screen code function.

Answers

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi @CJDunn50

    Welcome to the community!

    Has there been a recent update on your phone or the device?

    Which is your phone model and the installed software version?

    Regards,
    Vikram