No route possible on Go Navigation App

CharlotteGC
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I can't use my App outside the island I live at, it just says "No route possible"? It won't let me pass any bridges, use ferries or anything. And all of it is marked as available!!!!! I wrote with the support for almost an hour, and got no help. :-(
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Answers
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Hi @CharlotteGC
I have the iPhone version and on that you not only have to download the maps for the areas you want but you also have to download 3 European Ferry Connections Files as well. These cover the crossing of Water and it has become apparent , as a number of your countryfolk using the iPhone version have found, that the need for those files is paramount in Denmark. I say 3 file as there is a bug and the solution is to download all 3 files to resolve it.
Doug5