Why can't I do the routes from the computer?

llucygel

I have always been able to do the routes from the computer when I plugged the tomtom, but for a few months it has not let me do it. I don't know if it has anything to do with the Windows 7 operating system that has stopped updating.


Mod edit: Machine translated(Spanish)

rider1rider

have you tried using mydrive https://mydrive.tomtom.com

DougLap

Hi @llucygel

Have you checked that the Sync to your devices is ticked in My Drive. It could have defaulted back so you need to restore it or do it each time.

Doug