Deleted a map by mistake

GarySC
GarySC Registered Users Posts: 3
Apprentice Seeker
Accidentally deleted a purchased map from my computer. It was not on my TomTom as different map was installed. No backup. How can I download again?

Answers

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi GarySC

    Welcome to the community!

    Please do a soft reset and check for updates in TomTom HOME now. The map should be offered for download.

    Regards
    Vikram
  • Irene05
    Irene05 Registered Users Posts: 8
    Master Traveler
    what is a soft reset?
  • DougLap
    DougLap Posts: 10,168
    Superuser
    HI @Irene05

    Turn the Unit On and when ready to use Press and Hold the ON/OFF button for about 20 seconds plus until you hear the drumroll sound then let the button go. The unit will restart.

    Doug