Rider 400

Nautica
Nautica Registered Users Posts: 1
New Seeker
edited February 2020 in RIDER
Good morning, does anyone know if the GPS Rider 400 will be discontinued?


Mod edit: Machine translated(Portuguese)

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,293
    Moderator
    Answer ✓
    Hi Nautica

    Welcome to the community!

    The production for the RIDER 400 has stopped but the device is still supported by TomTom.

    Regards
    Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,293
    Moderator
    Answer ✓
    Hi Nautica

    Welcome to the community!

    The production for the RIDER 400 has stopped but the device is still supported by TomTom.

    Regards
    Vikram
  • Daniel-Mega
    Daniel-Mega Registered Users Posts: 4
    Apprentice Traveler
    Hello,

    I bought a Rider 400 and the map that came installed is from 09/2015 (Latam v957.7036), in the MyDrive Connect application it says that there is no update available for the map. My product has the Life Time Maps seal, how do I fix it? I just took the device out of the box if I use a 2015 map I will return it.
  • YamFazMan
    YamFazMan Posts: 21,137
     Superuser
    Hi
    @Daniel-Mega
    Welcome to the site...
    @VikramK or @lampard the Forum Moderators will pick this up a check your Account status and allocate the appropriate Maps ....

    AYB YFM
  • VikramK
    VikramK Administrators Posts: 14,293
    Moderator
    Hi @Daniel-Mega

    Welcome to the community on my behalf as well!

    I have asked the team to make some changes in the back-end. Just do a soft reset and check for updates in MyDrive Connect. A new version of the map should be offered for download.



    Regards
    Vikram.