Routing on the GO 5200 - narrow lanes and mountain roads

Lepre
Lepre Registered Users Posts: 135
Sovereign Trailblazer
edited December 2021 in Devices using Wi-Fi®
Hello,
I point out to those in charge once again: the paths of the GO 5200 have gone mad, this navigator makes me make very narrow and mountain roads with a waste of time when there is no traffic or accidents on the other roads.

Comments

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Hi Lepre,

    Have you tried a factory reset and tried to plan the route again.

    If yes I would suggest that you report this to the customer service, please?

    Please include information like the current route planning settings, the start and the endpoint of the planned route.

    Regards
    Vikram
  • Lepre
    Lepre Registered Users Posts: 135
    Sovereign Trailblazer
    Hi VikramK
    yes I tried to do everything, even in the past I had reported to TOMTOM. I've tried to see with Google and always the correct paths, I don't understand these differences.
    Thank you
  • big
    big Posts: 1,712
    Superuser
    Lepre wrote: »
    Hi VikramK
    I've tried to see with Google and always the correct paths, I don't understand these differences.
    You mean like this: ;)
    https://nakedsecurity.sophos.com/2019/06/28/google-maps-shortcut-turns-into-100-car-mud-pie-in-farmers-field/
  • Lepre
    Lepre Registered Users Posts: 135
    Sovereign Trailblazer
    edited February 2020
    Hi VikramK,

    not quite like that, they are very narrow streets, they are asphalted but only one vehicle passes and they are two-way. Even yesterday to go to a country he gave me a winding and very narrow hill path just to arrive a minute earlier and more Km, does all this make sense to arrive a minute earlier and make narrow and dangerous roads? Thank you

    Mod edit: Machine translated from Italian
  • jogs1952
    jogs1952 Registered Users Posts: 0
    Apprentice Seeker
    Why can't the map on tomtom go 500 distinguish between small and large roads? I often get tricked into small roads although I change the settings between fast to shortest way.
  • AustinMay123
    AustinMay123 Registered Users Posts: 0
    Apprentice Seeker
    My tom Tom is forever taking me off the main route down small lanes and then back onto the main route