GPRS disconnected on Trucker 5000 — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

GPRS disconnected on Trucker 5000

Alcatraz72Alcatraz72 Posts: 3 [New Seeker]
edited February 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Hi,can someone helps with my trucker 5000 built in sim,I've just purchased subscription for traffic live and speed cam but can't use it, I've done Soft and hard reset but still have gprs disconnected!!!please help!!!
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Comments

  • VikramKVikramK Posts: 12,186 Moderator
    Hi @Alcatraz72

    Welcome to the community!

    Could you do a factory reset and log in to your TomTom account on the device, please?

    (Main menu- Settings- System- Reset device)

    Regards
    Vikram :)
  • Alcatraz72Alcatraz72 Posts: 3 [New Seeker]
    I did but when I tried to activate services it .. we re having trouble accessing...
  • Alcatraz72Alcatraz72 Posts: 3 [New Seeker]
    Magic!!!ok it's done, thanks for your help
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