Profile Information deleted - why? — TomTom Community

Profile Information deleted - why?

John-JayJohn-Jay Posts: 725 [Revered Pioneer]
Just had cause to check my Profile Information to find that my List of TomTom Devices & my Lccation have both been deleted (without my Knowledge/Agreement) - I wonder why?

Best Answer


  • VikramKVikramK Posts: 12,707 Moderator
    Hi John-Jay

    Nobody in the team would do that on purpose and surely not without your consent.

    I will check with Vanilla to find if there have been any changes to the accounts on the community.

  • John-JayJohn-Jay Posts: 725 [Revered Pioneer]
    edited February 2020
    Hi, @Vikram ,

    I certainly haven't deleted anything, but my Profile looks as if it has been "flushed" for any information!

    Obviously, I've never really had cause to check it recently &, therefore, I can't even speculate on when it occurred!

    Could it have happened when you changed over the Forum Style?

  • John-JayJohn-Jay Posts: 725 [Revered Pioneer]
    Many thanks!
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