Profile Information deleted - why?

John-Jay
Registered Users Posts: 749 
Revered Pioneer

Revered Pioneer
Just had cause to check my Profile Information to find that my List of TomTom Devices & my Lccation have both been deleted (without my Knowledge/Agreement) - I wonder why?
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Best Answer
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Hi John
Ah, that could be possible... I thought this change happened recently.
We still have the data from the previous service provider and based on that I have updated your profile.
Regards
Vikram.5
Answers
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Hi John-Jay
Nobody in the team would do that on purpose and surely not without your consent.
I will check with Vanilla to find if there have been any changes to the accounts on the community.
Regards
Vikram.0 -
Hi, @Vikram ,
I certainly haven't deleted anything, but my Profile looks as if it has been "flushed" for any information!
Obviously, I've never really had cause to check it recently &, therefore, I can't even speculate on when it occurred!
Could it have happened when you changed over the Forum Style?
Regards,
John-Jay0 -
Hi John
Ah, that could be possible... I thought this change happened recently.
We still have the data from the previous service provider and based on that I have updated your profile.
Regards
Vikram.5 -
Many thanks!0