How do I access my "lifetime maps" update?

rc115
rc115 Registered Users Posts: 3
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
My VIA 1605TM claims it comes with "lifetime maps", yet it has not updated in 87 months. While I am able to update other features, I am told that my subscription has expired when I attempt to update my maps. What's up?

Bob C.

Comments

  • VikramK
    VikramK Administrators Posts: 13,771
    Moderator
    @rc115

    Hi Bob

    I would suggest that you get in touch with customer service. They should be able to advise you on this.

    Regards
    Vikram
  • rc115
    rc115 Registered Users Posts: 3
    Apprentice Seeker
    Thanks Vikram. Since support is out of country, I opted to email instead of call, but of course, my attempt to email is halted due to the following alert: "Warning, there was a problem with the request and the action could not be completed." Great, just great!

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