How do I access my "lifetime maps" update? — TomTom Community

How do I access my "lifetime maps" update?

My VIA 1605TM claims it comes with "lifetime maps", yet it has not updated in 87 months. While I am able to update other features, I am told that my subscription has expired when I attempt to update my maps. What's up?

Bob C.

Comments

  • VikramKVikramK Posts: 10,454 Moderator
    @rc115

    Hi Bob

    I would suggest that you get in touch with customer service. They should be able to advise you on this.

    Regards
    Vikram
  • rc115rc115 Posts: 3 [Apprentice Seeker]
    Thanks Vikram. Since support is out of country, I opted to email instead of call, but of course, my attempt to email is halted due to the following alert: "Warning, there was a problem with the request and the action could not be completed." Great, just great!
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