How to transfer the personalized POI files (ov2 and bmp) from the computer to the Go Basic device?

ono
ono Registered Users Posts: 9
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
What application in windows (linux) allows access to files on my TomTom Go Basic device? Is there a tutorial?

Best Answers

  • Oskar-2
    Oskar-2 Registered Users Posts: 1,632
    Revered Voyager
    Answer ✓
    MyDrive and/or MyDrive Connect, but it's not fit for Linux without a Windows subsystem on your PC.
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    Answer ✓
    Hi
    @ono
    You're welcome, glad you're sorted :)

    ATB YFM

Answers

  • Oskar-2
    Oskar-2 Registered Users Posts: 1,632
    Revered Voyager
    Answer ✓
    MyDrive and/or MyDrive Connect, but it's not fit for Linux without a Windows subsystem on your PC.
  • Lochfrass
    Lochfrass Posts: 18,573
     Superuser
    edited February 2020
    Hi
    For your Go Basic you must use the Website MyDrive https://mydrive.tomtom.com/en_gb/
    to import *.ov2 files.

    See this helpside:
    https://uk.support.tomtom.com/app/answers/detail/a_id/19639/locale/en_GB
    You can not import icons
  • ono
    ono Registered Users Posts: 9
    Apprentice Traveler
    I have installed on the laptop, both linux and windows, precisely to solve this problem of managing the personal points of interest. I usually use MyDrive on Android. I installed MyDrive connect on the laptop, but when I connect the device via the USB jack, I receive a label that tells me that I cannot update it after recognizing the device, because it has wifi. That's why I appealed to you for help, which I appreciate with gratitude. Now I take the time to carefully study your answers and then send you a documented feedback. Thank you very much for the attention you have given me.
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    edited February 2020
    Hi
    @ono

    The NAV5 (Wi-Fi) devices normally update using Wi-Fi...
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
    ____________________________

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

    27bxc59f2s23.png
    ATB YFM
  • ono
    ono Registered Users Posts: 9
    Apprentice Traveler
    I have points of interest that I created myself. I also built icons, which mark on the map the point of interest. It worked for Garmin, and I know that TomTom .ov2 files can be accompanied by bmp. I do not understand, where I put this bmp and especially, how. Because I do not have access to the file structure in the device, and MyDrive can also transmit points of interest, but not the associated bmp. I am not clear yet if: 1) It is true that at personal points of interest, I can even associate .bmp and 2) if yes, then how? If not, I have no clarifications.
    3) Can I see the files in the internal structure of the device? Like Garmin, for example? That's all. Anticipated thanks for the answer!
  • Oskar-2
    Oskar-2 Registered Users Posts: 1,632
    Revered Voyager
    ono wrote: »
    1) It is true that at personal points of interest, I can even associate .bmp and
    Yes and No are both correct. In the past you could very well do so and it worked. But it won't work with any TomTom model fabricated since 2013 until now.
    ono wrote: »
    2) If not, I have no clarifications.
    Just believe me! ;)
    ono wrote: »
    3) Can I see the files in the internal structure of the device?
    No, not anymore and since 2013 as well.

  • ono
    ono Registered Users Posts: 9
    Apprentice Traveler

    Thanks from the heart for the answers so well documented, because they were really useful. I managed to solve all the problems I was facing. I am sorry that tomtom has given up the chance to give the user the possibility to create and attach his own bmp. I hope they will come back to this decision. But that does not stop me from expressing my sincere thanks and gratitude.
  • YamFazMan
    YamFazMan Posts: 21,155
     Superuser
    Answer ✓
    Hi
    @ono
    You're welcome, glad you're sorted :)

    ATB YFM

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