My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over. — TomTom Community

My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over.

My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over. What can I do? Already formatted sd card, restored backup and updated

Answers

  • rider1riderrider1rider Posts: 330 [Supreme Pioneer]
    if the format restore has been tried already then contact renault
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    Don't contact Renault - support is TomTom.

    @VikramK should be along soon to sort it out.
  • rlifrlif Posts: 5 [New Seeker]
    I have the very same issue.
    It all happened after update of the maps, with the addition that TomTomHome actually deleted my backup, so I cannot even go back.

    Is there any way to restore the functionality?
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    You also need @VikramK.
  • rlifrlif Posts: 5 [New Seeker]
    You mean, I should send a direct message?
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    You shouldn’t need to - he normally gets a notification when we put his ID into a post like this. He has fixed many of the same problem because he has access to TomTom servers.
  • rlifrlif Posts: 5 [New Seeker]
    Oh, thanks for the info!
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