My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over. — TomTom Community

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My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over.

Muziek2020Muziek2020 Posts: 1 [New Seeker]
in Built in car navigation
My Carminat Live (Reault Grand Scenic 2012) starts up, shows card and then restart over and over. What can I do? Already formatted sd card, restored backup and updated

Answers

  • rider1riderrider1rider Posts: 654 [Revered Pioneer]
    if the format restore has been tried already then contact renault
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    Don't contact Renault - support is TomTom.

    @VikramK should be along soon to sort it out.
  • rlifrlif Posts: 5 [New Seeker]
    I have the very same issue.
    It all happened after update of the maps, with the addition that TomTomHome actually deleted my backup, so I cannot even go back.

    Is there any way to restore the functionality?
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    You also need @VikramK.
  • rlifrlif Posts: 5 [New Seeker]
    You mean, I should send a direct message?
  • CarminatCarminat Posts: 989 [Revered Pioneer]
    You shouldn’t need to - he normally gets a notification when we put his ID into a post like this. He has fixed many of the same problem because he has access to TomTom servers.
  • rlifrlif Posts: 5 [New Seeker]
    Oh, thanks for the info!
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