Reporting a missing roundabout tomtom maps

alcala

I live in Alcala de Henares and right in front of the house there is a roundabout that has been done for more than 5 years and the browser that I bought a few days ago and that was updated at that time does not recognize it.

LA ROTONDA IS AT THE INTERSECTION OF SALAMACA STREET WITH AVENUE DE CASTILLA 28804 ALCALÁ D HENARES (MADRID)

Where do these incidents communicate?

regards


Mod edit: Machine Translated(Spanish)

Lochfrass

Post from the Forumwall of @alcala

translated wrote:

Hi, I don't know much about this forum, but I made an indication about a missing roundabout in an area of Alcala de Henares and I haven't received any notification if the indication has been solved.
Do you usually answer the questions or suggestions made in this forum?
How are they followed?
Greetings

When you use the Mapshare reporter you can see the status.
https://www.tomtom.com/mapshare/tools/

But it can take up to 9 months for the change to appear in Satnav
Maybe it is already integrated on MyDrive the online route planner
https://mydrive.tomtom.com/en_gb/

VikramK

Hi @alcala

Welcome to the community!

Are you on the lastest map v10.40? If yes, could you try reporting this using our MapShare website?

Regards,
Vikram

Lochfrass

Post from the Forumwall of @alcala

translated wrote:

Hi, I don't know much about this forum, but I made an indication about a missing roundabout in an area of Alcala de Henares and I haven't received any notification if the indication has been solved.
Do you usually answer the questions or suggestions made in this forum?
How are they followed?
Greetings

When you use the Mapshare reporter you can see the status.
https://www.tomtom.com/mapshare/tools/

But it can take up to 9 months for the change to appear in Satnav
Maybe it is already integrated on MyDrive the online route planner
https://mydrive.tomtom.com/en_gb/

alcala

I have agreed with the answer and I have seen that the map is corrected.

Thank you.
Alcala



Mod edit: Machine translated( Spanish)

alcala

In my last comment I indicated that the roundabout was already on the map, but the address does not indicate a round, it indicates right or left.

As in all this time I have not left the Cvid19 I have detected it now.

regards


Mod edit: Machine translated( Spanish)

alcala

Today I have updated the maps by downloading version 1050.101189 (published 04/2020) and everything is corrected, I apologize for the previous message and thank you to whom it may concern.

Regards


Mod edit: Machine translated( Spanish)