tom tom start 25 still not being seen by my computer to update — TomTom Community

tom tom start 25 still not being seen by my computer to update

tom tom start 25 still not being seen by my computer to update, any ideas please.
I have uninstalled & reinstalled the programs three times the only difference is that the tom tom no longer beeps when I connect it.
I have two devices & its the same with both of them.
Any useful advice welcome.

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