no maps on the GO 5000 tomtom

groundhogman

hi I got no maps on my device , I am unable to download map as not enough space . put in sd card but unable to go to menu so card not recognized. Just shows no maps available.
Any help appreciated .

VikramK

Hi @groundhogman

Welcome to the community!

I have added a smaller map of UK and ROI, you can install it on the internal memory of the device.

Once that goes through, add a memory card and install the Europe map.

Regards
Vikram

DougLap

Hi @groundhogman

Maybe @VikramK can add a small map to your account so you can load that on the internal memory and then download the map you want.

Maybe this will help as well.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

groundhogman

Thanks DougLap that should do it

VikramK

Hi @groundhogman

Welcome to the community!

I have added a smaller map of UK and ROI, you can install it on the internal memory of the device.

Once that goes through, add a memory card and install the Europe map.

Regards
Vikram

groundhogman

Thank you Vikram , it worked a treat.

Best regards

andrejpost

After an unsuccessful attempt to update to microSD 16gb, I received "no maps ..." on START 52.
Maybe can add a small map to my account so I can load that on the internal memory and then format mSD and download the map want.

YamFazMan

Hi
@andrejpost

andrejpost wrote: »

After an unsuccessful attempt to update to microSD 16gb, I received "no maps ..." on START 52.
Maybe can add a small map to my account (Snip)

@VikramK or @lampard the Forum Moderators should pick this up

ATB YFM

VikramK

Hi @andrejpost

Welcome to the community!

A smaller map of UK and ROI has been activated for your device. It should be offered for download in MyDrive Connect.

Regards
Vikram