no maps on the GO 5000 tomtom

groundhogman
groundhogman Registered Users Posts: 3
Apprentice Seeker
edited January 2020 in Devices using MyDrive Connect
hi I got no maps on my device , I am unable to download map as not enough space . put in sd card but unable to go to menu so card not recognized. Just shows no maps available.
Any help appreciated .
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  • DougLap
    DougLap Posts: 9,834
    Superuser
    Hi @groundhogman

    Maybe @VikramK can add a small map to your account so you can load that on the internal memory and then download the map you want.

    Maybe this will help as well.

    https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

    Doug
  • groundhogman
    groundhogman Registered Users Posts: 3
    Apprentice Seeker
    Thanks DougLap that should do it
  • groundhogman
    groundhogman Registered Users Posts: 3
    Apprentice Seeker
    Thank you Vikram , it worked a treat.

    Best regards
  • andrejpost
    andrejpost Registered Users Posts: 1
    New Seeker
    After an unsuccessful attempt to update to microSD 16gb, I received "no maps ..." on START 52.
    Maybe can add a small map to my account so I can load that on the internal memory and then format mSD and download the map want.
  • YamFazMan
    YamFazMan Posts: 20,805
    Superuser
    edited February 2020
    Hi
    @andrejpost
    andrejpost wrote: »
    After an unsuccessful attempt to update to microSD 16gb, I received "no maps ..." on START 52.
    Maybe can add a small map to my account (Snip)
    @VikramK or @lampard the Forum Moderators should pick this up

    ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @andrejpost

    Welcome to the community!

    A smaller map of UK and ROI has been activated for your device. It should be offered for download in MyDrive Connect.

    Regards
    Vikram

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