Charging station POI updates for GO 510

Bozhead

Hi,
Can anyone help please?
I have charging Station updates ready for my GO510, but has I do not have an electric car and have no intention of going that way for at least 5 years + is there away of deleting these updates?
Thanks in advance for your reply
BH

Lochfrass

HI
Try Tap Menu
Tap Settings
Tap System
Tap Appearance
Then see if the POI files that are no longer being shown on the map are now set to Hide. If so Tap Hide and change.

DougLap

Hi @Bozhead

Further to @Lochfrass 's comment above you can try contacting Customer Support and see if they will change your account settings to stop your unit being offered the Charging Stations updates appearing. As you have not indicated where you live in your profile here is a link to a Posting with all the TT numbers. Do not answer the questions but wait for an agent to answer.

https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

Doug

Lochfrass

HI
Try Tap Menu
Tap Settings
Tap System
Tap Appearance
Then see if the POI files that are no longer being shown on the map are now set to Hide. If so Tap Hide and change.

DougLap

Hi @Bozhead

Further to @Lochfrass 's comment above you can try contacting Customer Support and see if they will change your account settings to stop your unit being offered the Charging Stations updates appearing. As you have not indicated where you live in your profile here is a link to a Posting with all the TT numbers. Do not answer the questions but wait for an agent to answer.

https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

Doug

Bozhead

Thanks for your advice, I have hidden the Charging Points as @Lochfrass has suggested. And will give TT a call when I get back home.

Thanks to you both for a quick response.
BH

dmulv

It would be good to have the charging stations POIs as an 'opt-in' update, as they're a considerable size if you tick them by mistake for an update. This would also avoid the 'update is available' message when connecting to WiFi, for an update that you (along with 98% of other drivers) have no interest in.

Not sure how this would be implemented though, as I'm not aware of a facility in the device or MyDrive Connect to select which updates are offered.

jockandlyn

Excellent point dmulv. I have 'World Maps' and, I do travel widely, I do not drive, and probably will, never drive an electric car. BUT my account is continually being updated by charging point information -Worldwide! Memory drain and no relevance.

DougLap

Hi @jockandlyn

If you want to stop getting the Charging Station Updates offered the you need to contact Customer Support and get them to change the settings for your unit on the TT servers.

Doug

YamFazMan

Hi
@jockandlyn
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