Smart Media System is not on list

Kim_Bree2018
Kim_Bree2018 Registered Users Posts: 3
New Seeker
Hi There

I am trying to update my maps on my Smart Media System and I have to add my device to my account details. I cannot find the Smart Media System on the two product lists. Can anybody tell me which one I am supposed to use?

Comments

  • Oskar-2
    Oskar-2 Registered Users Posts: 1,632
    Revered Voyager
    Aren't those (Windows or MAC) not the right ones for you?
  • Kim_Bree2018
    Kim_Bree2018 Registered Users Posts: 3
    New Seeker
    It is after that screen, when it is asking for what product and type of Tom Tom device I have.
  • Oskar-2
    Oskar-2 Registered Users Posts: 1,632
    Revered Voyager
    I'm not at all familiar with the 'Smart Media System' but to me this (question) looks like a bug
    if your product/TomTom device really isn't part of a list to choose from.
    Sure you've scrolled down far enough or whatever other action is required?
  • sunnysmart
    sunnysmart Registered Users Posts: 12
    Legendary Explorer
    are you using the smart media connect tool
    download that and then login to your account and connect your SD card and your device will link to your account.