LIVE Services connectivity

Irene05

Irene05 Posts: 4 [New Traveler]

January 27 edited January 27 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

When I get to Tap (network) my device just keeps trying to update. After several ours still nothing happens
What can I do??

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Irene05 Posts: 4 [New Traveler]

January 27

And when I try Connection status - this is "Interrupted"
What else can I do?

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VikramK Posts: 8,802 TomTom Moderator

January 27

Hi @Irene05

Have you tried the troubleshooting advised here-

http://uk.support.tomtom.com/app/answers/detail/a_id/10316

If already tried I would recommend that you contact the customer service.

Regards
Vikram

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