Live services not getting activated Tomtom GO LIVE 820

ArvindChakravarthy

I have Tomtom GO LIVE 820 FWxxxxxxx63

its been more than 4 months since I activated the live services. I have contacted support, and done a hard reset/updated my device, still the live service is not getting enabled.


Mod edit: Please don't post private or personal information on a public forum. Thanks!

YamFazMan

Hi
@ArvindChakravarthy

From the main menu
Tap (Services)
Tap (My Services)
Check the valid to date status....
Follow on screen prompts to exit
_____________________

From the main menu
Tap (Settings)
Right Cursor once for next page
Tap (Connections)
Tap (Network)
What's your Connection status ???
Follow on screen prompts to exit

ATB YFM

VikramK

Hi @ArvindChakravarthy

Welcome to the community!

I have also sent a heads up to the customer services regarding the incident you have started. It should get picked up on a priority.

Thanks,
Vikram.