Live services not getting activated Tomtom GO LIVE 820

ArvindChakravarthy Registered Users Posts: 1
New Seeker
edited January 2020 in TomTom Services
I have Tomtom GO LIVE 820 FWxxxxxxx63

its been more than 4 months since I activated the live services. I have contacted support, and done a hard reset/updated my device, still the live service is not getting enabled.

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • YamFazMan
    YamFazMan UKPosts: 21,480

    From the main menu
    Tap (Services)
    Tap (My Services)
    Check the valid to date status....
    Follow on screen prompts to exit

    From the main menu
    Tap (Settings)
    Right Cursor once for next page
    Tap (Connections)
    Tap (Network)
    What's your Connection status ???
    Follow on screen prompts to exit

  • VikramK
    VikramK Administrators Posts: 14,710
    Hi @ArvindChakravarthy

    Welcome to the community!

    I have also sent a heads up to the customer services regarding the incident you have started. It should get picked up on a priority.