"we are having trouble accessing TomTom services"

Blue_Palliser

In the last week or so frequently getting trouble accessing TomTom services, all the time I cannot use traffic (the reason i purchased the device), and sometimes MyDrive not available. I have unpaired / paired Bluetooth numerous times. Re-installed Mydrive. Installed all updates. Re-installed maps. I am using a Samsung Galaxy S9, which has been fine for the last 7 months since i purchased the TomTom. What else do you recommend.

rider1rider

try resetting both the devices and pairing again. or ask customer care to help.

rider1rider

try resetting both the devices and pairing again. or ask customer care to help.

Irene05

Does anyone know, if there is some guarantee for XX years, when I want to buy a new device with lifetime map and lifetime traffic?

Lochfrass

@Irene05
There will be no warranty, but if you buy a current device I think you should not have a prblem with lifetime for the next 5 years.

Blue_Palliser

RiderRider - You were close, I ended up resetting both devices, but then uninstalled mydrive and downloaded this again, and now its all active. Thank you