TomTom GO LIVE 1005 Camper & Caravan no option chose caravan or camper after update
what i can do now
please help



Best Answer
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VikramK Posts: 11,155
Moderator
@lukas2009
Those options to select vehicle types are available when you have a Europe Camper map installed.
For the device you mentioned above, it has a standard Europe map for car navigation.
Regards
Vikram5
Answers
Mod edit: Please don't post private or personal information on a public forum. Thanks!
now its no option on my device
Those options to select vehicle types are available when you have a Europe Camper map installed.
For the device you mentioned above, it has a standard Europe map for car navigation.
Regards
Vikram
map version available in my drive connect map installed all Europe v10.40
no map available now Europe camper in my drive connect
how to back now
and thanks for reply
NEW MAPS REGISTRATION FOR UK
5 YEARS MAPS - 99.99 + VAT
LIFETIME MAPS FOE WORLD TRANSFERABLE - 179.99 + VAT
TOMTOM CAMPER new device
LIFETIME MAPS AND SUPPORT - 549.99 + VAT
489.99 + VAT - 5 YEARS
Superuser
Reading you above post I suspect you have spoken to a Scam Tomtom site as those details do not sound like the norm for Tomtom.
The current Go Camper unit sold by Tomtom is significantly less than that and comes with Lifetime maps fro 4 of the Worlds Regions and there is no lower priced option for a 5 year limited map update..
Are you suggesting that originally you had a Camper Map on the unit you are talking about and after you have purchased an Update you have now got the European Map not the Camper version. If that is the case then I assume you may have purchased the wrong map.
If you had a !005 unit and have bought this one say secondhand assuming as it was the same as the other one and 1005 would have the same map on it then that may explain it as the 1005 was also sold with just the standard Europe map.
Here is a link to the TT camper Map site . You would have to check what ether it is compatible to the 1005. As you can see the cost is lower.
Doug
the number was in tom tom website uk
he told me
new maps what i installed not supported camper
And every 5 years need buy new subscriptions
I should not update if i know before
My mistake on the future now I know
he checked my subscriptions expired 2018
and he urged me to buy a new subscription
if you can give my link will be great
thanks
LIFETIME MAPS FOE WORLD TRANSFERABLE - 179.99 + VAT this option i can TRANSFERABLE to new device
but for me its little expensive
i checked in halfords
new model tomtom cost 379
https://www.tomtom.com/en_gb/sat-nav/camper/products/go-camper/?gclid=EAIaIQobChMImvCjvLeY5wIVibHtCh16DA_oEAAYASAAEgKJT_D_BwE
We don't have a subscription for 5 Years on map update services.
World maps don't have the option to select the camper vehicle-
https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/map-of-the-world/
Europe Camper subscription is availble here-
https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/europe-camper/
Thanks
Vikram
Superuser
I am still sure you have contacted a Scam Tomtom site. Here is the Customer Support number for Tomtom in the UK. Is that the number you have rung. If you are in another country then please advise and we can give you that countries contact number if there is one.
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Just to be clear whilst I like virtually all contributors to this forum are customers like yourself Vikram is an Employee of tomtom so as he has confirmed there is no 5 years sub option available etc.
Doug
and guy call back from this 020 39504642
i have live maps and only option europe zone 1-9
before was camper europe
Superuser
Have a look at the postings on here
https://discussions.tomtom.com/en/discussion/1120542/another-scammer-website
You will see that @Pete649 says the number that rang you back is from a scam site.
Doug.
Superuser
Are you sure you called the official TT number:_
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
or was this just after your first post? As that call back number is a scam see https://who-called.co.uk/Number/02039504642