Start 25 won't connect to computer

Shoshin Registered Users Posts: 3
New Seeker
Good morning

It’s been about 12 months since I connected the satnav (Start 25) to a computer to update it. I have now tried on both of my computers and it will not connect. I’m on Windows 10, with all service packs and latest updates installed etc.

The satnav does not show up in “my computer” although when I connect it, it asks me if I want to connect to the computer and I confirm that I do. I have followed the instructions for looking in device manager - it doesn’t show up in “network adapters” and so I’m now bit stuck.

I would be grateful for any suggestions, please.

Thank you